Insights From Gail
Get solutions to your leadership challenges. Learn how to approach your company culture, employee engagement, and organizational performance through Gail Golden’s leadership blog.
Lessons learned from the pandemic, and a hearty good riddance
The COVID-19 public health emergency ends May 11, and I’ll be celebrating our resilience and reflecting on lessons learned from the pandemic.
Customer experience testing means looking through new eyes
A flaw in the initial customer experience may mean you’ll never engage that customer. Here are some things to think about if you’re trying to grow your business.
The ‘Gottman ratio’ for happy relationships applies to work too
Learn the magic ‘Gottman ratio’ for positive interactions to create successful relationships at home and work.

