Marlene Ho is an affiliate of Gail Golden Consulting, LLC. As a graduate of North Park University with a BA in Psychology, Marlene has developed an interest and expertise in organizational psychology. While in school, she managed special events and raised community awareness for several not-for-profit organizations in the Chicago area. As she continued her event planning career in the hospitality industry, she identified the important principle, “Valued Employees = Satisfied Guests,” resulting in increased sales and improved loyalty. This inspired her to develop programs to improve employee satisfaction in the workplace.
Marlene brings to her work at Gail Golden Consulting her interest in the psychology of work, her organizational skills, and her language abilities in English, Taiwanese, Spanish, and Mandarin. In addition to providing administrative support, she manages projects and partners in research initiatives.
Outside of work, Marlene spends time nurturing her passions in music, culinary arts, and personal relationships. Nothing gives her greater joy than inspiring and encouraging children and young people to pursue their dreams, especially in the field of music.