Here in Illinois, the COVID restrictions are beginning to loosen. Personally, I had ten people at my home for dinner last Friday. I hope to have my hair cut soon. And on the professional front, employers are talking about when and how to have their teams begin returning to work.
In some ways, shutting down the office was easier. The rules were announced and companies sent their people home. Sure, there were a lot of technological and process issues that had to be solved fast, but at least it was clear. Unless you were an essential worker, everyone had to go home — period.
Now — it’s a lot murkier. When should an employer bring people back? What are the precautions that need to be in place? Maybe it would just be better to let people continue to work virtually? After all, many employers have found that the online work force was just as productive as they were in the office.
I love it when I discover a great new word — a word I’ve never heard before that describes something in a useful and specific way. A few years ago my treasured new word was “sprezzatura,” an Italian word that means “the art of making things look easy.” What a great word — and what a great description of how to carry yourself in many difficult situations.
My newest word is “bricolage.” I came across it recently in an article about innovation. It’s a French word that means “the construction or creation of a work from a diverse range of things that happen to be available.”
Everyone is getting very tired of trying to dredge up inner strength. There are the big things — the constant fears of terrible disease and imminent economic collapse. And there are the relatively little things — boredom, loneliness, feeling constrained, Zoom fatigue, wearing masks and gloves, and constant handwashing.
Meanwhile the regular stresses of life haven’t gone away. Family relationships, work, lack of work, non-COVID health issues, political strife — they all continue to be demanding and draining.
The best thing about a crisis is that it often brings out the best in people. So many individuals step up with courage, creativity, and generosity. They help each other out, they find new solutions, and they stand firm in the face of adversity. In the business world, these people are your most important assets. But at the same time, there are others who make things worse. For a variety of reasons, they engage in behavior that is undermining, distracting, or disruptive.
We’ve been talking about a VUCA world for a long time. VUCA stands for volatile, uncertain, complex, and ambiguous. Ha! We didn’t have a clue what VUCA looks like. The business environment we’re in right now – this is VUCA, this is the real thing.
What are the qualities that will enable a business to survive and thrive in this VUCA world? A recent article in Consulting Psychology Journal provided a very interesting framework to answer this question.
I don’t know about you, but my inbox has been deluged with
well-meaning, useless Coronavirus advice. If one more person sends me
information on how to wash my hands or socially distance myself or engage with
my team, I’m going to say a bad word. As a result, I have been avoiding sending
out advice of my own.
And then amid all the noise I got a PowerPoint deck from my
colleague Nancy Picard, one of the smartest people I know. Her deck was full of
useful guidance about how to lead right now — useful enough that I was moved to
share it with you.
How is work going to change in the new decade? As new
technologies keep flooding into our work environment, how must leaders and the
people they lead modify they way we work? Sometimes it’s hard to imagine what
the work world of 2030 will look like.
In my over 15 years as a leadership coach and consultant, concern about “winning the war for talent” has been a constant. Except in the depths of the 2008-2009 recession, business leaders have been concerned about how to identify, attract, and retain top talent.
Now at the beginning of a new decade, when employment figures are at a high, high-potential employees have plenty of options to choose from. The war for talent is a hot topic once again.
“OK, Boomer.” This sarcastic phrase recently blazed across the popular culture and then vanished just as quickly. It captured the annoyance and disrespect that some younger people feel towards members of the “Baby Boomer” generation – that massive cohort of people born between 1946 and 1964. We really are a problem – and have been since we were young children.
Almost everyone can recognize micromanaging boss characteristics from a mile away — and most of us have worked for one. This is the boss who delegates work to you and then re-does everything you do, or has you revise it over and over again, usually to meet some unclear standard. Micromanagers have a terrible reputation in the business world. But why? What’s so awful about caring about the details and making sure they are right?
There are indeed some fields of work in which micromanagement is essential. For example, I want my brain surgeon to be a micromanager — a perfectionist who is obsessed with every detail of his or her own work and that of the team. But in most fields, micromanagement is a huge problem, for the following reasons:
It is rare that my clients come to me for advice on how to take care of a messy office. My executive clients do often ask me how to foster innovation and creativity on their teams, however, so I’m constantly on the lookout for new approaches.
Nobody likes to believe they are prejudiced, even if a bias test tells them they are. Many people deny that they hold racist or sexist attitudes, or that they discriminate against certain groups of people. But both anecdotal and scientific evidence suggests that a great many of us do, in fact, hold negative stereotypes of groups who are different from us.
So how can we find out how prejudiced people are, if we often aren’t aware of our own biases?
When I was in business school in the early 2000s, there was no question of how to measure business success — and little if any talk of social impact. The most powerful idea I learned in my first year was that the sole purpose of a corporation is to make money for the shareholders.
You have to understand that for me, with my background as a left-leaning clinical psychologist, this proposition was shocking. But I recognized that it was fundamental to how most businesses and business leaders operated.
So today, I’m flabbergasted. On August 19, the elite group of U.S. CEOs that form the Business Roundtable announced that big corporations should no longer focus exclusively on maximizing profits for their shareholders. Jamie Dimon, the chair of the Business Roundtable and CEO of JPMorgan Chase, presented a statement that business leaders should focus on delivering value to all their stakeholders — to customers, employees, suppliers, and local communities, as well as shareholders.